For airport pick-ups, our staff will be at the airport at the scheduled time. Please note our staff are not at the airport sites unless there is a booking made.
Our staff member will greet you at the rental car desk at the rear of the terminal next to the doors and your car will be right outside.
When you return, hand the keys to the airport staff when you check in.
Our rentals cars are parked in the designated rental car carpark and we have a small desk located inside the special rental car office outside of the main terminal in the carpark. If you are flying into the airport, walk out of the terminal, turn left and follow the footpath to the office. If you are driving in, you will see the rental car office to the right.
When you are returning your car, please park it in the Northland Rentals carparks where you collected the car from and place the keys in the black drop box on the wall, next to the terminal doors as you walk in.
Our rentals are parked in our designated rental carparks down DAKOTA Lane. If you walk out of the terminal, head right, you’ll see the rental carpark and Dakota Lane. If you are flying in, our staff member will usually try to meet you inside with your name on a sign.
When you return your car, the key drop box is located through the terminal doors, to the left on a wall opposite the Air NZ check-in desks.
We work with a third party company in Auckland called Platinum Parking who service our Auckland and Auckland Airport bookings.
They are located at 57 Pavillion Drive, Mangere and their number is 0508 PARKING ***Please make contact platinum parking no less then an hour before your arrival to ensure a streamline transition & vehicle hand over.
Pickups – Auckland International Airport
When you get through customs, you will call Platinum Parking who will be on standby with your car and will pull up to the pickup area where you will be able to locate them easily. The driver will collect you and head back to their office down the road where you can sign the paperwork and be on your way.
Pickups – Auckland Domestic Airport
Platinum Parking will know your flight number and landing time and be on standby for when you land. They are a quick 5 min drive away from the pickup area so when you land, give them a call and they’ll meet you outside with your car. The driver will collect you and head back to their office down the road where you can sign the paperwork and be on your way.
Drop-offs – Auckland Domestic and International Airports
Avoid time delays and shuttles! You will drop your rental car off to Platinum Parking who are located a quick 5 min drive from the Airport. A Platinum Parking driver will then drive you in your rental car to the airport, drop you off then take the car back to their yard. When you book, you will be asked what time you need to be at the airport for your check-in and we will arrange the driver to be available at that time. It is a pretty simple process and works really well.