FAQ

Steps to Booking a Vehicle

  1. Book by phone – +64 9 408 1905 or use our online booking form
  2. Questions you will be asked:
    Billing name and address, drivers license no and full name of drivers, credit card number, contact phone number.
  3. Credit card to secure your booking.
  4. Txt or email confirmation.

Payment

Payment can be made by cash or major international credit cards, for the estimated cost of hire, at the commencement.

Vehicle Availability

Northland Rentals offers cars, vans and trucks in the following areas of Northland New Zealand; Kaitaia, Kerikeri, Bay of islands & Whangarei. Please note that there may be a charge for re-locating vehicles to some locations. All vehicle bookings are subject to availability.

Your Driver’s Licence

When you hire a vehicle, you need to show your current full driver’s licence. Please note that you must have the necessary category for the vehicle you’re hiring.

International driver?

Find out all you need to know about the New Zealand Road-Code.

www.drivingtests.co.nz

Insurance

Comprehensive insurance, subject to an excess, is available at the time of booking, and can be included in your vehicle hire rate. Please check the insurance conditions when making your reservation.

Fuel

Your vehicle is supplied with a full tank of either petrol or diesel (depending on the model) and is returned with the same level of petrol at the renter’s expense at the conclusion of the hire.

One Way Rentals

You can choose a one way rental option between most locations. Ask us for details and charges.

Airport Pickup

You can choose to have a Kaitaia, Kerikeri or Whangarei (Bay of Islands) airport pickup or delivery at a small extra charge. See our prices here

Cancellation Policy

Any reservation cancelled within 24 hours of an arranged pick up will incur a 50% charge of total hire – to a maximum amount of $200.00 NZD including G.S.T. charged at which ever is the lesser amount.